Think Communications recognized by Cisco and Tech Data for Innovative Solution at Procura
Think Communications Inc. Awarded $5000 Grand Prize
Mississauga, ON – July 13, 2011 –Tech Data Canada, a leading distributor of IT products, logistics management and other value added services, once again partnered with one of its leading vendors, Cisco Canada, to deliver a sales program designed to encourage the TechSelect reseller community to submit their most compelling success stories detailing how Cisco technology was utilized to support small business in Canada.
Cisco and Tech Data ran the program exclusively for the TechSelect community, and received a tremendous response to the promotion. The TechSelect network is a community of technology resellers located across Canada who offer and share expertise in implementing a variety of technology solutions.
The winner of the contest, and recipient of a $5000 credit on account with Tech Data, was Think Communications Inc. based out of Victoria, BC. The criterion for selecting the winning entry was based upon the ability to provide value to a customer by enhancing their engagement experience, streamlining business processes, reducing expenses and increasing revenue. Further merit was given for “out of the box” thinking to overcome obstacles while establishing a best practice matrix that could be shared amongst the TechSelect community.
Think Communications met all the requirements and more, as they carefully developed a Unified Communications strategy based on the specific requirements of their customer, Procura. Using the Cisco Unified Communications Manager Business Edition 5000, Think Communications was able to address a number of challenges for the client:
a) Realized considerable savings by consolidating voice and data services to a single platform.
b) Streamline the deployment of phones for home and remote users to reduce costs.
c) Reducing the management of three separate phone systems (one for Victoria, Chicago and Salt Lake City) down to one unified solution.
“The TechSelect community never ceases to amaze in regards to providing value to the end-customer,” said Greg Myers, VP Tech Data Canada, “With all the submissions received for this promotion, it made for a truly competitive contest. However, in the end, Think Communications’ approach was exemplary in every manner. “
“Cisco is pleased to team with Tech Data to congratulate Think Communications as our Cisco TechSelect Partner Hero winner”, said Todd Madgett, director, Small and Medium Enterprise, Cisco Canada. “Unified Communications can help transform how a business operates by simplifying management, improving internal and customer communications and boosting workforce productivity. We applaud Think Communications on this successful and innovative deployment for Procura.”
“We are extremely pleased with the outstanding customer service that Think provided to our IT team during these multiple interlinking projects,” said Mike Gareau, CMA, Director, Corporate Services. “Think’s specialized knowledge and experience around the data center, network infrastructure, voice solutions and project management ensured that we completed all projects on time and on budget with zero downtime for our business.”